How long will it take to receive my order?

• Most orders are processed within 1 business day, and shipping times range from 3-7 business days.

Do you offer international shipping?

• Yes we do!

How can I track my order?

• After purchase we will send a confirmation email, once fulfillment occurs we will send a follow up email with tracking information.

Can I change my shipping address after placing an order?

• Yes, we can change where your item(s) are shipped up until the point of shipment! However, if the item is already in transit you must contact the carrier.

How do I determine the right size for me?

• Dad Hats are fully adjustable!
• Topwear is "True to Size"

Do your sizes run small or large?

• Our sizes are "True", if you have a standard garment in your closet that's a medium for example, you should expect our products to match that fit.

What if I receive an item that doesn't fit?

• If your item doesn't fit, let us know via email or DM us on socials.

Can I exchange an item for a different size?

• Yes you can! Please reach out to us via email or DM us on socials with any issues.

What materials are your products made of?

• Under the product description we give a detailed guide on the materials and quality of each item.

Are your products machine washable?

• Yes they are!

Can I customize or personalize any of your items?

• We do take special requests for items to be customized. However, we charge an $8 customization fee. Please reach out to us for more information!

Do you offer any eco-friendly or sustainable products?

• Yes we do! Please see the product description for items you're interested in to find the eco-friendly marker!

What is the quality of your apparel like?

• Our apparel is crafted with meticulous attention to detail and made from high-quality materials, ensuring exceptional durability and comfort. We prioritize delivering products that exceed your expectations in terms of construction, stitching, and overall finish. Our goal is to provide dad-specific apparel that combines style and longevity, making it perfect for your everyday wear.

What payment methods do you accept?

• Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Meta Pay, Shop Pay, Shop Pay Installments
• Bancontact
• iDeal

Is my payment information secure?

• Absolutely! We take the security of your payment information very seriously. Our store is equipped with industry-standard encryption and security measures to safeguard your personal and financial data. We have a highly secure SAAS platform and are PCI level 1 compliant for credit card processing.

Do you offer any discounts or promotions?

• Yes we do! Be on the lookout for discount codes and other news by following us on socials and subscribing to our emails. You can do this by clicking the social media links at the bottom of the page and following the "Subscribe to our emails" prompt in the same location.

Can I use multiple discount codes on a single order?

• You can combine the highest discount code with our free shipping promotion. Free shipping is automatically added to your cart when you spend $75 or more in a single checkout.

How can I contact your customer support team?

• Via email or DM us on socials. Both can be found at the bottom of this page.

Can I cancel or modify my order?

• Orders cannot be modified or cancelled post payment.

What if I have a complaint or issue with my order?

• Please reach out to us via email or DM us on socials. Both can be found at the bottom of this page. We would love to work out any issues with you and make your experience the best it can be!